Effective Date: June 26, 2026

ZeroSmoke Ventures (“us”, “we”, or “our”) operates the website gozerosmoke.com (the “Service”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, join our prelaunch waitlist, or purchase a ZeroSmoke Stove.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To support both our prelaunch updates and future e-commerce operations, we collect several types of information:

• Identity & Contact Data: Name, email address, phone number, and shipping/billing addresses (collected during order placement).

• Transaction Data: Details about payments to and from you and details of products you purchase from us.

• Technical & Usage Data: IP address, browser type, time zone settings, and how you interact with our website (collected via cookies and analytics).

2. How We Use Your Data

ZeroSmoke Ventures uses your data for the following essential purposes:

• Communication & Marketing: To send you prelaunch updates, waitlist confirmations, product announcements, and promotional offers.

• Order Fulfillment: To process transactions, manage pre-orders, and arrange secure shipping and delivery of physical products once launched.

• Customer Support: To respond to inquiries, handle product feedback, and provide technical assistance.

• Website Optimization: To monitor traffic trends and improve our digital storefront experience.

3. Data Sharing with Third-Party Providers

We do not sell, rent, or trade your personal information. To operate efficiently, we share data with trusted third-party service providers who are contractually bound to protect it:

• Email Marketing Platforms: (e.g., Mailchimp, Klaviyo) To manage our waitlist and send marketing campaigns.

• Payment Processors: (e.g., Paystack, Flutterwave, Stripe) To securely process payments. Note: We do not store or collect your payment card details on our servers; they are provided directly to our third-party processors.

• Logistics & Delivery Partners: To ship and deliver physical hardware to your destination.

• Analytics Providers: (e.g., Google Analytics) To evaluate website performance.

4. Your Rights & Choice (Opt-Out & Deletion)

You maintain full control over your data:

• Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email.

• Data Access & Deletion: You have the right to request a copy of the data we hold about you or ask us to delete your personal information from our active records. To do so, contact us at the email below.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or alteration. However, please note that no internet transmission or electronic storage method is 100% secure.

6. International Data Transfers

As an innovative hardware brand, our service providers or servers may be located outside of your home country. By submitting your data, you consent to the transfer, storage, and processing of your information globally in compliance with applicable data protection laws.

7. Changes to This Policy

We may update this policy periodically to reflect operational or legal changes. The “Effective Date” at the top will indicate when the latest modifications were made.

Contact Us

For any questions, data deletion requests, or privacy concerns, please reach out to us at:

• Email: hello@gozerosmoke.com

• Company Name: ZeroSmoke Ventures

• Location: Lagos, Nigeria